There’s no video this week because BT who, in their gargantuan corporate way have managed to create a cluster f*** out of my moving house service. And there’s no broadband for another 2 weeks.

“yes Mr. Bailey, we’ll disconnect your old service on the 21st and connect your new service on the 22nd and let you know when you’re connected”

LIARS!

I phoned up on the 22nd hoping to hear the news that the new number and all is ready so I can go ahead and arrange the broadband with o2 but, oh noooo, not so. I got told that the connection got delayed. The disconnection, however, did not get delayed. That went right ahead, so now I have no connection.

BRITISH TELECOM CAN GO SUCK EGGS

Why do I get a well spoken Scottish lass when I arrange a new line but any problems get transferred to an Indian call center?